My honest initial response on the topic of speaking
truth to power was avoidance. In my eyes this phrase triggers an image of someone
screaming their personal truth at anyone that disagrees with them. James O’Toole’s
article “Speaking Truth to Power: A White Paper,”[1] dislodged me from my high
horse to my own personal realities of the risks and consequences of
highlighting corporate missteps that compromise the overall integrity of the
organization.
James O’Toole a distinguished professor of Business
Ethics at the University of Denver, author of a number of books and articles[2] on confrontation of
leadership, and transparency within the workplace. O’Toole conveys the reality
that this is an age old issue of leaders who have deaf ears to their subordinates
who “speak good sense.”[3] The author cites a number
of modern corporations that exemplify the characteristics and consequences of hierarchical
rigidity, while contrasting those with a culture of openness that encourages
and demands tough challenging questions and “constructive dissent.”[4] It is leadership’s resistance
to questioning “behavior-driving assumptions” that leads to “group think, a state
of collective denial or self-deception.”[5] O’Toole, cites his
co-author Warren Bennis’ notes on transparency and the creation of a “culture
of candor, one in which followers are free to speak truth to power and leaders
are willing to hear it,”[6] is the key to organizations
remaining competitive and growing. It is interesting that this concept of
corporate vulnerability is in stark contrast to the traditional leader who is “decisive,
tough, take-charge men who quickly fire those who are not ‘team-players.’”[7]The remainder of the text provides
examples of the risks and responsibilities of messengers, listeners, and
organizations.
Jesus was the master of speaking truth to power. He skillfully
confronted the religious leaders of the day, being fully aware of the cost. He
graciously spoke the truth of people’s sin while inviting them into a life of
freedom and hope. He empowered the women, slaves, and outcasts of every kind
while challenging the accepted thinking of the day. I have this sense that there
were times through levity he revealed hard truths similar to O’Toole’s “corporate
fool.”[8] Jesus modeled, and the early church pursued a
life, community of egalitarian openness, empowerment, and service. The
disciples were often asking questions, and the women were allowed to do the
same. Although Jesus desired obedience, it was not to be blind, rather a
response to the love relationship.
If I had more time and space a study of the Beatitudes
in light of speaking truth to power could be very interesting.
What does this have to do with my context?
I am perplexed in how my church context, though they say
all the right things, in terms of openness and transparency, there is a
significant gap between the expressed values and behavioral execution. Upper
leadership seems to be out of touch with the reality of those leaders in the
trenches.[9] This is compounded by the
lack of meaningful relationship between the various levels.[10] The corporate purposes
are often misplaced or contrary to the values and purposes of the denomination.[11] This makes it difficult
for corporate leadership to clearly identify all the stakeholders and value their
input.[12] All this results in group
think that those closer to the top know best. Individuals that point out issues
are told that they are out of alignment with the organization, though they may
not be out of alignment with scripture or the expressed values. Those who have an
voice to speak and be heard by leadership prefer to back away, saying it is not
their responsibility or they do not want to get into the politics of it.
There is a very large elephant in the room that many well-meaning
individuals are affixing band aids to.
In my search of a lasting change to address the
elephant, I came across this powerful podcast with Brené Brown and Lisa Lahey,[13] the co-author of An Everyone
Culture.[14]
Lahey looks at the underlining motivations that prevent us from making and keeping
the changes we desire.
[1] James O’Toole, “Speaking Truth to Power:
A White Paper,” Markkula Center for Applied Ethics at Santa Clara University,
October 15, 2015,
https://www.scu.edu/ethics/focus-areas/business-ethics/resources/speaking-truth-to-power-a-white-paper/.
[2] James O’Toole, “Truth to Power: Beware
Perils and Penalties.,” Leadership Excellence 25, no. 11 (November
2008): 9.
[3] O’Toole, “Speaking Truth to Power: A
White Paper.”
[4] Ibid.
[5] Ibid.
[6] Ibid.
[7] Ibid.
[8] Ibid.
[9] Ibid.
[10] Peter Guy Northouse, Leadership:
Theory and Practice, Ninth Edition (Thousand Oaks: SAGE Publishing, 2021).
[11] O’Toole, “Speaking Truth to Power: A
White Paper.”
[12] Ibid.
[13] Brené Brown, “Brené with Lisa Lahey on
Immunity to Change, Part 2 of 2,” Spotify, Dare to Lead, n.d.,
https://open.spotify.com/episode/52jg6XzkCmaX4bxVaVywKI.
[14] Robert Kegan and Lisa Laskow Lahey, An
Everyone Culture: Becoming a Deliberately Developmental Organization
(Boston, Massachusetts: Harvard Business Review Press, 2016).
1 comment:
Leadership has been described as the capacity to inspire others toward a desired goal. Leadership of this kind can be exercised both up and down the line of normal hierarchy (See "360 Degree Leadership"). A major component of this kind of leadership is influence - something that flows from relationship and knowledge sharing. Leadership styles vary in effectiveness based on what is required by the situation - from directive styles to completely democratic styles. Not all of these styles work in every situation. Some call for learning how to flex the approaches based on need (See HBR article by Daniel Goleman et al).
Jesus told some directly what his intentions were. Others he told stories (parables) to give them something to meditate on later. Some he didn't tell anything. He always demonstrated characteristics he desired in his followers. Responses were mixed - even after he rose from the dead.
Just speaking "truth to power" may not bring the desired result. Some may harden when confronted with the "facts". Others may misunderstand at first and need time to process. All have to connect with the truth spoken and implement it by actions "mixed with faith" to produce "fruit in keeping with repentance".
Whether it is a spiritual direction, or a business endeavor, full "buy-in" is needed to produce results. That takes individual connection with the direction to move and how to get there.
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